Our Services

Credit Card/Debit Card Purchases

Credit Card/Debit Card purchases are only released for collection or delivery once the transaction settles with the acquiring bank, which is normally within 24 banking hours.

EFT Purchases

EFT purchases are only released for collection or delivery once the funds clear into our bank account and are allocated to your purchase. This normally takes 48 hours.

Instant EFT

Instant EFT purchases are only released for collection or delivery once the transaction settles with the acquiring bank, which is normally within 24 banking hours.

Stock Returns / Exchanges

If you discover a manufacturing defect, or you are not satisfied with your purchase, we will gladly exchange it within 7 days – either for the same product, or for another product of similar nature and value. The goods must however be returned in their original condition and in the packaging that they were supplied in.

Delivery

Due to the high costs of vehicles, petrol and labour, we outsource most of our deliveries to maximize productivity. The cost may vary due to distance travelled from point of purchase to point of delivery. Delivery will take place, as soon as the selected stock is available and at a time agreed with you.

We operate on Cluster Store principles thus avoiding major Warehousing costs and these savings are passed on to the benefit of our Customers.

Gift Vouchers

Give the gift that keeps on giving pleasure for years to come! Gift Vouchers in values of R10, R50 and R100 can be purchased from any OK Furniture Store.