APPROVED BUT NOT TAKEN UP

Help Us Understand Your Credit Decision

Thanks for applying for credit with OK Furniture! Help us improve by quickly sharing why you opted out and you can stand a chance to win R1000 in product!

Did you receive all the information you needed about your credit offer after being approved?

What were your main reasons for not using the credit option? (Select all that apply)

Interest rates were too high

Monthly payments didn't suit my budget

The terms and conditions weren't clear

I preferred to pay upfront

I was cautious about taking on debt

I found another way to finance my purchase

I didn't feel I needed credit after being approved

Other

If you selected ‘Other’, we’d like to know your unique reason:

How easy was it to understand the credit terms and repayment options?

Did anything about signing up for credit feel inconvenient or take longer than expected?

If ‘Yes’, please tell us what we should improve:

What would make using credit at OK Furniture more appealing to you in future?

Would you consider using OK Furniture credit in future?

How likely are you to recommend OK Furniture's credit option to a friend or family member?

Thank you for helping us improve, we really appreciate your time.

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