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DELIVERY INFORMATION


All deliveries are done within the borders of South Africa and not beyond.

Our deliveries are done by outside contractors and/or courier services, depending on which is the most economical way in which to service you, our customer.

Turnaround times are based on stock availability at the Warehouses across the country and distance from the various Warehouses. Normal turnaround times are 5-7 working days. This is based on stock availability at the Branches and Warehouses across the country.

Deliveries beyond 35kms from the Warehouses will be sent via courier, or a long-distance logistical company. The time, therefore, is based on the day of collection, as well as the area being delivered to, which may be considered an outlying area. Please make allowances for these delays.

Where the Postal Code entered does not match the Postal Code file, the order will automatically default to an Economical Delivery Quotation, which will be e-mailed to you within 24hours of receiving the order. The same will apply where you have selected an alternative delivery quotation. Both options will influence the delivery time delay and will therefore not be delivered within the 5-7 working days.

Once you receive the quotation, you will have an option to pay via a quick payment link, after which your order will be processed with your preferential delivery option.

Should you purchase a product which contains a tag line indicating that the product is a Supplier Order, this will result in the delivery being delayed. Please take this into consideration whilst waiting for your product to be manufactured especially for you.

View FAQ’s about our open stores.